Anna is a nurse and works in the home care service in her municipality. She is also the administrator of the Salus mea service. On her computer, she has access to the Salus meas dashboard and from there she can administer the alarms. She puts in alarm receivers i.e. home care personnel that are connected to the mobiles that the home care area has in operation and uses. She adds alarm users (individuals), their mobile, and any alarm clock and connects these to the alarm receiver.
The alarm chain can be individual for each citizen. Some of the city’s staff take care of it completely. Where approval of citizens is available, relatives also participate in the alarm chain, for example on weekends.
When a citizen alerts, Anna and her work colleagues see exactly on a computer or their mobile where the citizen is. A video call is automatically connected so that the staff can see how the citizen is feeling and appears.
It’s also here she adds who has e-supervision, prompted by reminders to the citizen, via mobile or iPad through a calendar feature.
Some of the citizens have a so-called geofence. This has been designed together with the citizen based on their needs and support. For example, the way to and from the store.
When we ask Anna how she sees the service, she describes it as easy to manage and transparent. Good with alarm history to be able to improve for the individual. She also thinks that Salus mea has contributed to a better working environment for the staff, they have more time now for the right things. She also adds that the service is very environmentally friendly.